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On dicembre 3, 2015, Posted by , In Uncategorized, By , , With Commenti disabilitati su cheap moncler uk poor hotel one of the worst i have visited

poor hotel one of the worst i have visited

Any time before 0700hrs and after 2300hrs in the reception area.

Our school party was placed here by a uk school ski company at the last minute. We were changed from another local hotel as we had queried the lack of English speaking staff there. We tried to explain this to staff but they were not interested. One of our staff took children on one route which was completely blocked by kitchen trolleys and rubbish on the ground floor. He did go and sort it eventually. We did 2 spot checks later on in the week and it was blocked againSecuirty is a joke. Just go to reception, give a number and they will give you a key card. Some of our children had money stolen. Reception again not very helpful and wouldnt even allow our rep to call Police. Breakfast a bit repetitive. Who has cold baked beans!!We went here thinking that it was for schools. IT IS NOT. We had an incident where Drugs were being openly smoked in the corridors (witnessed by one of our staff). We reported this to Reception who werent in the least bit interested. In actual fact, on several occasions Reception turned it off!All in all I would not recommend this for a school group or any English only speaking groups .

We recently stayed at this hotel with 34 school children. This hotel is very tired, the mattresses are extremely hard and worn. The shower head fitting was broken and would not stay in place during showering and would fall off as soon as you turned the shower off. The evening meals were generally okay with good choice for children and adults. The breakfast was a bit of a disappointment with cold baked beans and one other protein choice which was either under cooked bacon or chopped up frankfurters. The main reason for us only awarding one star for this review was the hotels attitude towards other guests openly smoking drugs in the hotel. As this hotel specialises in school parties of which there were two at the time of our stay I was shocked when the reception staff laughed at the complaints and refused to call or inform the Police. We certainly wouldn’t return as paying guests.

Room Tip: Rooms at the rear maybe quieter

This hotel has a car park opposite which is convenient. The hotel itself has average size basic rooms which are difficult to get warm. The hotel has no soundproofing and is very noisy at times as guests move their furniture or meet up to go to breakfast. Speaking of breakfast, except for a hot beverage and patisseries there is not much else of quality to choose from. The evening meal is just as limited in both choice and quality.

We stayed here for one night while driving through Europe. We were outside the main ski season so the town and hotel were very quiet but even so the hotel was pretty disappointing. The main issue was that our room had incredibly ineffectively glazed windows. We faced onto the main road and traffic was noisy most of the night; the room was also draughty and would have been a nightmare in winter. The staff appeared unfamiliar with the basic operation of a hotel and although they were friendly enough they weren’t very helpful and struggled with concepts such as a vodka and orange. Stay elsewhere if you’re in La Massana or better still just stay in the capital instead where there’s more going on.

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